This policy explains what information Zetruno Co. collects when you visit zetruno.us or place an order, how we use it, and the choices you have.
Information we collect
- Order information: name, shipping and billing address, email, phone number and items purchased
- Payment information: processed by our payment providers; we never store full card numbers
- Technical information: IP address, browser type, device type, pages viewed and referring URL
- Communications: messages you send to our support inbox
How we use information
- To process, pack and ship your order and send order updates
- To handle returns, exchanges and customer service requests
- To detect fraud, secure the store and meet legal obligations
- To improve our catalog, product pages and site performance
Sharing
We share information only with service providers that help us run the store, such as payment processors, shipping carriers, email and analytics providers. We do not sell personal information.
Cookies
We use cookies to keep your cart working, remember preferences and measure traffic. You can block or delete cookies in your browser; some store features, including checkout, may not work without them.
Data retention
Order records are kept as long as required for tax, accounting and dispute resolution. Support emails are retained for up to 24 months.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing [email protected]. California residents may exercise rights under the CCPA. We respond within 30 days.
Children
Our store is not directed at children under 13 and we do not knowingly collect their data.
Contact
Zetruno Co., 7839 Lakeridge Dr, Montgomery, AL 36117 – [email protected]